Column filter not working
  • 08 Sep 2022
  • 1 Minute to read

Column filter not working


Article summary

When using the column filter to refine the details you want to view or edit, you may encounter instances where the filtered result differs from what you expect.

Example scenario

Use a campaign column filter to list all campaigns with the name "Jump Rope" by filtering the word "rope."

Using column filter

Expected result

Only 2 campaigns named "Jump Rope" should be shown.

Correct result

Actual result

The filter showed other campaigns that did not include the search query.

Incorrect result

Explanation: Failure of the filter is due to technical constraints

There is a limitation on the number of characters or string lengths sent to the server for filtering (i.e., 2048 character limits for URL queries).

If your filter has many resulting rows that match the queries, it may exceed the character limits.

Workarounds to filter large sets of data 

Use the following alternative ways to cater to the URL character constraints.

1. Use the search bar

Instead of a column filter, use the search bar.

Using Search bar

2. Filter using longer-tail words

Instead of filtering "rope," try to filter with a longer-tail word like "jump rope."

Filter using longer tails



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