How to access multiple accounts

One Scale Insights (SI) account can only support one Seller Central account, including supported marketplaces.

However, you can switch between different accounts easily without logging in/out.

Steps to merge accounts

Step 1: If you have multiple Seller Central accounts (e.g., multiple brand owners, advertising agencies, aggregator), sign up for one SI account for each sub-account.

You can have multiple disposable emails with one Gmail account by appending a plus ("+") sign in your Gmail.

If your email is brand@gmail.com and you manage 3 accounts, you can sign up for 3 SI accounts with the following emails:
brand+subaccount1@gmail.com
brand+subaccount2@gmail.com
brand+subaccount3@gmail.com

Step 2: Go to the master account, click on the name at the top right and click Merge Accounts.

Step 3: Request merge to a sub-account.

Step 4: Log in to the sub-account using the owner's credential.

Go to the Merge Accounts screen, and accept merge.

Note: Only the owner of an account can accept a merge request. Sub-users do not have access to accept merge requests for security reasons.

A drop-down menu will appear at the top right, allowing you to toggle between sub-accounts easily.

Only one SI master account

A master account is a user (or sub-user) that can switch between merged sub-accounts.

Non-master users in your organization (e.g., PPC manager, analyst, brand manager) cannot switch access to merged sub-accounts unless they log into the master account.

Limiting access to other sub-account owners

If you are managing multiple SI accounts (i.e., sub-accounts) and have merged them to your main account, do the following steps to prevent the sub-account owner from accessing other merged accounts:

1. Have the sub-account owner create a sub-user for you.
2. Go to your main account, and create a merge request to the sub-user account created for you.
3. Only the sub-account owner can approve the merge request; Sub-users do not have access to accept merge requests.

After the sub-account owner has accepted the merge, a drop-down menu will appear at the top right, allowing you to toggle between merged sub-accounts easily.

The sub-account owner does not have access to the drop-down menu, but the created sub-user will have access to them.